Front Office

Front Office

PYXIS FRONT OFFICE SYSTEM
Feature & Spesification..

ONE STEP AHEAD TO PROVIDE EXCELLENT SERVICE FOR YOUR CUSTOMER

1. RESERVATION

Directly integrated to Sales and Marketing, Guest History, Travel Agent Contract including pre-defined package plans, allotment and Reception
Individual or Complex Group Reservations (Tour Convention)
Automatic High and Low Season or Weekend-Weekday Rates
Default fields based on Sales and Marketing, Guest History and Travel Agent, therefore eliminates the need to the re-key data
Complete audit trail of new reservations, cancellation and alterations to individual and Group Reservation
Real-Time availability verification

Unlimited number of room and type and automatically produce the contract rates based on the occupancy requested
Ability to cancel and reinstate in one function with real-time availability verification
Multiple arrival / departure reports
Ability to repeat reservation information or copy from an existing reservation
Automatic facsimile confirmation transmission
On screen group information, guest request and follow up date
Ability to print Group Labels


2. RECEPTION

Graphical Express Check-In
Flexible and user friendly Room Management
Move a guest
Add / Split Joiners or Sharers
Add / Delete on extra room
Early and extended departure
Dummy folio creation
Real time hotel status in graphhcal forms
Unlimited guest folio additions / creation
Complete audit trail of all guest folio charges / movement
Room layout and room mapping capability


3. FRONT OFFICE CASHIER

One point service fro Foreign Exchange
Billing direction for folio charging or blocking
Easy process for splitting bills, either individually by certain criteria, such as departments, dates or the combined
Efficient group check-out facility
Cashier Attention Display$3C/span>
Fast posting facility filtered to ease and quicken posting process
Complete audit trail of all guest folio charges / movements
Sophisticated Deposit management handling

Credit Card verification
Cash drawer interface
Unlimited folio creation


4. HOUSEKEEPING

Quick Process of Room status update (express function)
Out of Order and Out Of Service facility
Integrated with P.A.B.X. for room status change
Discrepancy Report

5. NIGHT AUDIT

No Down Time Night Audit (a real On Line 24 hour operation)
Easy and fast process
Automatic production of Three Ledger Balances, Preliminary Revenue and Other Statistical reports


6. YIELD MANAGEMENT ANALYSIS
Occupancy and Average Rate Forecast by room, group and revenue
Market Segment reporting for past, present and future
Sales Production Reporting
Budget VS. Actual comparison
Package Plant limitation controls
Group Amendment and cancellation tracking
Company, Travel Agent and individual Activity Reports including Top “N” Companies / Agents ranking
Individual Guest History report
Reservation Waiting List
V.I.P. Reservations
Group allotment analysis and forecasts
No-Show / Walk-In / Cancellation Analysis
Average length of stay
Group Profiles total revenue value
Booking space by Market Segment
Reporting and denied / cancellation reservations
Tracking of Booked-Out (relocated) Guest

7. GUEST HISTORY / SERVICES

Directly Integrated to Reservations
Automatic creation of Guest History records
Merging facility for duplicate records
Ability to purge by any criteria
Guest History Arrival / Departure Report
Guest History Reporting by any criteria
Guest Service / Request Retention


8. FOLIO HISTORY

All guest folio are maintained such as name, address, rate, package, room type,special request, guest service, billing request, etc

The folio detail history file retains all guests accounting details (i.e. charges and payments). Similar to Guest History, when a guest’s folio is Checked-Out, the folio passes the Folio History selection criteria, the header and the detail will be automatically placed into the Folio History files during the Night Audit process
An unlimited amount of records can reside in these history files (depending on disk space)


9. SALES AND CONTRACT RATE MANAGEMENT SYSTEM

Directly Integrated to Reservation module
Detailed Booking Reports
Detailed Sales Analysis
Materialization / Productivity reports and graphical analysis by :
Market Segment
Source of Business
Geographical Origin
Travel agent / Company or Individual
All reports are user definable and can be sorted based on name or rank
Competitor comparison


9.1 PACKAGE PLANS

Very flexible package plans, including seasonal patterns (high and low, peak, shoulder, weekend, weekdays, etc.)
Unlimited number of package creations
Ability to define Package posting method and frequency
Ability to display Package posting details in reservation screen

Ability to display Package posting history details
Automatic posting of all Package charges at the Night Audit
Automatic creation of Package Breakdown Folios
Automatic Point Of Sales Package Posting Display


9.2. GROUP ALLOTMENTS

Ability to create room allocations or allotments (by room type or run of the house) without affecting hotel room inventory
Rooms are automatically drawn from allotment depending on Rate Agreement selected
Availability reports / displays detail allotment in comparison to real availability
Automatic Night Audit release of allotment
Allotment pick-up and utilization reports